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The Office of the Data Protection Ombudsman safeguards your rights and freedoms when processing personal data

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Deputy Data Protection Ombudsman: individuals must be able to access their credit information for free

The Deputy Data Protection Ombudsman has determined that the credit information company Dun & Bradstreet Finland’s practice of allowing individuals to only check their credit information for free once per year is not compliant with data protection legislation. Several deficiencies were also found in the company’s practices for responding to personal data requests.

Press release 30.3.2026 12.04

Suomen Numerokeskus fined for failing to provide call recordings

The Sanctions Board of the Office of the Data Protection Ombudsman has imposed a fine of EUR 5,000 on Suomen Numerokeskus Oy, as the company systematically failed to comply with customers’ right to access recordings of customer calls. The company also deleted the call recordings despite requests from customers to review them.

Press release 25.3.2026 9.36

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